And I feel that anyone who would go to a harassment training and claim it was a complete waste of time probably really needs to go to that harassment training and some follow up ones.
I’m with Cratic, though. Anyone who would write on a customer’s cup a name other than the one the customer gave – and in particular a slur – already knows it’s wrong. Nobody is that stupid. (Or, shame on the employer for hiring someone so stupid.)
“Training” isn’t needed here. Just sack anyone who does that. Make a clear corporate directive, and stick with it.
Could they learn to cave in to public opinion whether said opinion is accurate or not?
I have nothing against well-designed courses/programs of this nature. I know racism still exists and racial bias as well.
I object to the perception that the lady who got these men arrested was acting out of racial bias when nothing of the sort was ever established, except in the minds of those who saw “Black people were told to leave and then arrested. OBVIOUSLY it was about racial bias”.
As far as I could tell, Starbucks had a policy about loiterers, and she was enforcing it.
I believe this is a waste.
A problem as systemic as racism in America is not going to be solved in a couple of hours. This is a top/down issue now down/up. When I mean the top, I’m talking about starting with the guy in the White House.
Props for Starbuck for trying, but in my opinion this is nothing more than a multi-million dollar symbolic gesture.
You don’t think there’s any value in one of the largest companies closing all of their chain stores for a day to show at least a modicum of efforts towards education has any value other than being a gesture? Here we are talking about it. I think it’s probably at a bare minimum a baby-step towards awareness. For all of us.
Starbucks is not going to single handedly defeat systemic racism today, I’m not an idiot. I just don’t think there’s any value in denigrating their efforts, either. Everyone who stops by a Starbucks today will find that it’s closed and will be reminded why. There’s value in that in my opinion.