That’s because they are horrible… compared to smartphones. Plenty of my old extended family have both. But giving up a smartphone for just a landline is ridiculous. Smartphones are cheaper than a landline nowadays anyway
I will still have a tablet but it will be routed through vpn. Landlines are no worse than smartphones for voice communication. They don’t hang on the wall any more you know.
I’m typing this sitting in an airport where most of the restaurant menus are QR codes and ordering/paying is through your (smart) phone. And many banks now require two-factor authentication to log in (which is at a minimum inconvenient without a smart phone).
Yeah, like eighty percent of the tools I use to manage are phone apps now. HotSchedules, OpenTable, Slack, the point of sale back-end, etc. There is no way to have a professional job and not have a smartphone anymore.
If the business want to grow or expand, they’ll need to utilize technology appropriately. Now some people don’t care about growth/expansion, they just keep doing as they are. No need for high tech web site, app, cell phone, etc. That is fine. If you have a niche business or something that is already working, don’t change. Just be aware that competitors will eventually take away your customers.