Federal Trade Commission Announces Final “Click-to-Cancel” Rule Making It Easier for Consumers to End Recurring Subscriptions and Memberships

This rule is well-earned. It should be just as easy to cancel services as it is to subscribe. And now, the way things should be are how they must be.

American life just got a little better.

1 Like

Suckers and their subscriptions are not easily parted, but now thanks to (D)addy… :rofl:

1 Like

Worth repeating.

2 Likes

This is good news. Absolutely nothing wrong with strengthening consumer protections.

Making it as easy to unsubscribe from a subscription as it is to subscribe is no hardship on a company.

2 Likes

I’ve always wondered how people have subscriptions they aren’t aware of. Don’t they check their credit card statements? I guess the government will do it for them now.

3 Likes

This is making it easier to cancel. Nothing to do with making consumers more aware that they have a subscription.

Some sites really make it difficult to cancel subs and you have to dig down into the site. Its about making it just as easy to unsub as it is to subscribe. Why is that bad?

It’s not necessarily “bad,” but I’m not sure I want that much hand holding from the feds. I know where their hands have been.

1 Like

GWH said it better than I could. I didn’t say it was bad, I just don’t know if we need the government to step in. Canceling some subscriptions can be kind of a hassle, but is it a federal issue?

They check their CC statements, but after spending weeks convincing the wife that the reoccurring $29.99 charge to “MistressMarysDisciplineDungeon.com” is actaully a bourbon of the month club, you just can’t cancel it outright.

6 Likes

Must resist clicking that link. . .

1 Like

Yeah, yeah, yeah…I have a feeling I’ll be getting a PM from you asking how to set up a monthly bourbon delivery soon.

4 Likes

I’ve dealt with shady businesses before, which is why I bank with a place that will print out a new debit card on the spot for me.

(D)addy was never needed. :man_shrugging:

1 Like

It’s not about people having subscriptions they’re unaware of - it’s about subscriptions that you can sign up for by clicking a button, but require complicated and time-consuming processes to cancel - like having to sit on the phone through multiple operators trying to convince you to stay, or to mail in a written cancellation.

Why shouldn’t the government “step in?”

Should the government be spending taxpayer money to save a small segment of the population from a minor hassle?

Yes. That’s exactly what governments are supposed to do - pass laws and create regulations to protect citizens from being preyed upon.

This is like arguing that governments shouldn’t spend money enforcing laws against murder, because only a small percentage of Americans are murdered each year.

3 Likes

“preyed upon” :sweat_smile:

1 Like

Another good thing the FTC is doing. They are finally going after John Deere to enforce right to repair. It has been a years long fight and I hope that this is just the beginning. People should have access to the parts and the knowledge to repair their own property.

3 Likes

Glad to see the FTC moving on Deere. I was afraid Deere would get to hide behind that unenforceable little memorandum forever.

Well one issue is that you might have a subscription to something, but it doesn’t show up like that on your statement. Like I had a couple bottles of wine delivered and it used a delivery service but showed up as something like “MDR.LLC”. No idea what that is. And figuring it out from just an LLC can actually get difficult. And a lot of online sellers or subscriptions or apps show up as their LLC but you may not know what that is.

Doesn’t seem to be real…I guess.